Call round

The call round is an outbound telephone invitation that is performed by your admin staff.
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When a patient is added to the call round, they are also automatically added to the call list. This is an outbound call centre system where you can call the patients and code the interactions.

When a patient has been booked into an appointment, an automated booking confirmation SMS is sent out to the patient (if they have a registered mobile phone number).

Learn more about using the call list here.

Example of a booking confirmation message

Example of call sequence