NHS App Link Round

At Appt Health, our goal is to engage patients in the way that suits them best.

Our new NHS App integration extends this offering by providing a free, secure, and convenient way to reach patients before following up via SMS.

In the NHS App Link round patients will receive an invitation to book through the NHS App.

The guide below illustrates how the patient invitation and booking process works.

NHS App Notification

Patients are notified by the NHS App when an invitation to book is delivered.

The contents of invitation messages can be tailored to your practice's needs. The invitation message always includes

• Patient name
• Practice name
• The target name e.g. Childhood Immunisation
• The booking link

Booking the appointment

To book the appointment a patient will

1. Verify their identity
2. Select an appointment time from the available slots. These are slots that have been configured by your practice during your target setup.
3. Book the appointment
4. View booking confirmation

Default Settings

Appt Health NHS App Link rounds include the following default settings:

• NHS App Link invitation delivery time: 8am - 6pm, 7 days /week
• Booking window: slots that are available 3-31 days away from the date of invitation
• Invitation expiry: After 7 days the link will cease to allow patient booking

Booking confirmation

Patients receive booking confirmation via the NHS App.  

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