Understanding patient alerts

You’ve logged in to your account and can see that there are unacknowledged Patient Alerts flagged against your new recall – what does this mean and what should you do? Read on to find out.
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Below is the list of patient alerts that may be flagged to you. They are split into 4 key sections which indicate where the fix will lie: PDS errors; GP Connect errors; Appt errors; and Directed to Practice errors. You can find this if you scroll all the way to the right on the table below.

This is what you view when there is an alert